Prior to Financial Onboarding

• Review Admin Center: Payment Settings.
• Assign the Financial Admin role to a user who is authorized to provide payment information.
• Provide ACH ID Authorization to your bank. Acadeum initiates debits automatically, so you must have your bank authorize Stripe for ACH transactions (debits and credits) for the applicable bank account.
• Note the final step of ACH setup includes confirming ACH microdeposits, a few days after the other steps below.

First Time ACH Setup

1. Go to the Acadeum Wallet section of the Admin Center.
2. Click on Payment Settings.
3. Click on the Start button to begin the Financial Onboarding process.
   
4. On the Setup Primary Payment Method tab, complete the required ACH settings as indicated by the Red asterisk*.
   • IMPORTANT:  If your account number has fewer than 12 digits, it will be rejected. To resolve this, add 0s to the beginning of the number until 12 digits are reached. For example, if your account number is 123456789, change it to 000123456789.
5. Review the authorization statement located below "Currency", and click Save to agree or Skip to proceed. Institutions without a USA bank account must select Skip.
6. See Manage New Credit Card Settings (HI Onboarding) for the next step on setting up a recommended backup payment method. This is required for institutions without a USA bank account.
7. A few days after completing the ACH steps above, you will need to confirm microdeposits to finalize your ACH setup.

Questions?

Please contact your Home Institution Implementation Representative or Acadeum Support for assistance!