The ACS Settings page can be accessed by clicking Settings in the bottom of the lefthand navigation column.
There are eight possible Settings tabs across the top of this page; view of a particular tab may be limited by your User role.
As shown in the image above, the Team tab lists all members of an institution who have been granted access to the ACS admin app. Users can be added, edited, and deactivated on this page.
- User - Click the User's name to view additional information such as their title, contact information, and User role. Users can be individuals or groups; learn more about Adding & Managing Users here, and How to Create a Group User here.
- Role - Learn more about Roles & Permissions here.
- Edit - Click the pencil icon to edit a User's information including name, title, phone, and ACS user role. Admin User emails cannot be changed. If a User's email address changes, please deactivate the existing User, then create a new User with the new email address.
- Deactivate - Click the X icon to deactivate a User and all corresponding information. Once a User has been deactivated, it can only be restored by contacting the Acadeum Support team at Support@acadeum.com.
Roles & Permissions
User roles define the permissions and access that your team members have to your school’s ACS account. Predefined roles with specific permissions and access levels ensure your team has access to necessary activities in the system. Learn more about Roles & Permissions here.
The Contacts tab lists the person or Group User that serves as the point person for specific activities on your school’s account. Only one email address can be designated for each contact type.
Note: When a User is deactivated from the Team page who was assigned as a Contact, that User will also be removed from the Contact page. If a contact is unassigned, Acadeum will not be able to provide appropriate support.
Contact types include:
Primary Institutional Contact (PIC)
This individual or group will be listed as the school's principal contact for other school leaders, and for Acadeum team members.
Primary Finance Contact (PFC)
This individual or group will be listed as the school's principal contact for the school's billing/payment activities on Acadeum.
Enrolling Student Contact (ESC)
This individual or group will be listed as a point of contact for students at the school to reach out to with any questions about registering for courses via Acadeum. The Enrolling Student Contact will be listed directly within your school's student registration portal for students to see.
Teaching Student Contact (TSC)
This individual or group will be listed as a point of contact for all visiting/transient students from other institutions that have registered in your school's courses via Acadeum. The Teaching Student Contact will be listed directly in welcome letters (emails) to transient students.
Information Technology Contact
This individual or group will be listed as the school's principal contact for activities on Acadeum related to information technology (e.g. webhooks, integration, SSO). This individual or group will receive email notifications regarding SFTP file uploads (e.g. errors), if applicable.
Lists the terms/sessions and prices of approved courses made available to your students, if they are offered by the Teaching Institution during that term and the Student App is used by your school. [Learn more about the Acadeum Student App here.]
Users with the Financial Administrator role can manage Home Institution ACH and Credit Card settings on this tab.
Downloadable version of Acadeum policies and procedures that define the details regarding the policies, roles and operating procedures of Acadeum.
This contains setup for your institution's SAML server for Single Sign On authentication. Having configured SAML, if you experience issues logging into ACS via Single Sign On, please contact firstname.lastname@example.org. Acadeum's Support team will assist or escalate your need, as applicable.
Sign up Requests
Access to the ACS Administrator app is managed by existing Admin app users from your institution. When someone attempts to sign in to the Admin app who does not have an existing account, their attempt is recorded here. Existing users with the proper role can review these request and grant access, as appropriate.